Humans are reinventing the consumer goods and services industry
In the age of digital commerce, it is hard to predict what consumers will buy – and why, when and where they buy it. To stay ahead of uncertainty, think like a consumer and focus on building strong relationships.
Consumer goods and services now
47%
of consumer goods executives aspire to set a new standard for the industry – or even outside of it
78%
of consumer goods companies identify the omni-connected consumer as a top priority
56%
of companies are prioritizing integrated business planning over demand-driven inventory supply
How to reinvent consumer goods and services
MARKETING & CUSTOMER EXPERIENCE
Are you delivering winning consumer and customer experiences?
95% of executives say their businesses can’t change as fast as consumers are changing. Keep up with rapidly changing demands by directly involving humans in creating experiences.
DATA-LED TRANSFORMATION
The future of CPG is in data – make sure you use it
Data is key to the CPG of the future, yet 74% of execs struggle to harness its potential. Stand out with real-time data to predict and respond to trends, streamline operations and uncover new value.
COMMERCE IN CONSUMER GOODS
Define the role your commerce strategy plays beyond just profitability
Digital commerce is set to grow 56% in three years. But it should do more than just drive profits. Build brand engagement, source stronger insights and build lasting profitability with commerce.
GENERATIVE AI
Maximize operating margins and boost revenue with gen AI
Cost pressures and inflation are squeezing CPG productivity. Transform your value chain with generative AI to boost margins by 3-5% and power through challenges with confidence.
NET-ZERO TRANSITIONS
Prioritize net-zero and meet the growing demand for sustainable products
With 83% of consumers opting for sustainable products, making sustainability “business as usual” is your key to winning hearts. Discover how to embed sustainable practices for lasting loyalty.
COST AND PRODUCTIVITY REINVENTION
How to generate enduring value and hedge against economic uncertainty?
High inflation and rising costs squeeze consumer spending, pressuring companies to protect margins. Improve SG&A by 15-20% through process transformation and enhanced workforce productivity.
Segments we support
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AgribusinessAgribusiness
From planting to processing and even connected cows, enable the entire food value chain with 5G technology.
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Home and personal careHome and personal care
Enable smarter, more connected lives—from personal care and hygiene to home care products and appliances.
What’s trending in consumer goods and services
